Wards Property Management Ltd ("we", "us", "Wards Property") is committed to protecting and respecting your privacy. This policy outlines how we handle your personal data in compliance with the Data Protection Act 2018 and the EU General Data Protection Regulation (GDPR). Please read this policy carefully to understand how we manage your personal data.
Information We May Collect From You
We may collect and process the following data:
Information you provide to us:
When you fill out forms on our website (www.wardsproperty.co.uk) or contact us via email or phone, you may provide personal information such as your name, address, phone number, email address, and property search criteria.
Information we collect automatically:
Technical information such as your IP address, browser type, and version.
Analytical data including your URL clickstream, time spent on each page, and other anonymous data to help us improve our website.
Cookies
Cookies are small files stored on your browser or device. We use performance cookies to analyze how you use our website. These cookies do not collect identifiable information. You can manage your cookie preferences by declining the cookie policy notice on our website or visiting https://www.allaboutcookies.org/manage-cookies/.
Uses of the Information
We use the information we collect to:
Fulfill our contractual obligations and provide the services you request.
Send property details matching your criteria.
Notify you of service changes.
Present our website effectively on your device.
Administer and improve our website, troubleshoot issues, and conduct research.
Ensure website security.
Disclosure of Your Information
We may share your data with:
Subsidiaries of Wards Property Management Ltd as defined by the UK Companies Act 2006.
Business partners, suppliers, and subcontractors for contract performance.
Analytics and search engine providers to enhance our website.
Where We Store Your Data
Your data will be stored within the European Economic Area (EEA). While we strive to protect your personal data, the transmission of information via the internet is not completely secure. We cannot guarantee the security of your data during transmission and do not accept liability for data breaches beyond our control. Once we receive your data, we implement security measures to prevent unauthorized access.
Your Rights
Under the GDPR, you have the following rights:
Right to be informed: Receive clear information about how we use your data.
Right of access: Request a copy of your personal data and information about its processing.
Right to rectification: Request correction of inaccurate data.
Right to erasure: Request deletion of data no longer needed or processed unlawfully.
Right to restrict processing: Object to processing based on legitimate interests.
Right to data portability: Receive your data in a machine-readable format or have it transferred to another controller.
Right to object: Object to processing based on legitimate interests.
Rights related to automated decision making and profiling: Object to decisions made solely by automated means.
Compliance with Laws and Your Rights
We comply with the Data Protection Act 2018, GDPR, and the Privacy and Electronic Communications Regulations. For more information about your rights, visit the ICO's website at ico.org.uk. You can opt out of marketing communications by updating your preferences on our web forms, unsubscribing from emails, or contacting us at [email protected]. If you are dissatisfied with how we handle your data, you can lodge a complaint with the ICO.
Changes to Our Privacy Policy
We may update this policy occasionally. Changes will be posted on this page and, where appropriate, notified via email. Please review this policy periodically for updates.
Contact Us
For any questions, comments, or requests regarding this privacy policy, please contact us at [email protected].