Using a letting agent like Wards Property means you don’t have to take on the day-to-day responsibilities of managing your rental property. We handle everything from marketing your property and sourcing quality tenants to managing compliance and maintenance.
When choosing a letting agent in Stoke-on-Trent, consider their marketing strategy, how they conduct viewings, their tenant vetting process, and local reputation.
Yes. We offer Let Only, Rent Collection, and Fully Managed landlord services across Stoke-on-Trent and the surrounding areas. Whether you want full support or just help finding tenants, our packages are designed to suit your needs and your level of involvement.
We offer a free rental valuation in Stoke-on-Trent, taking into account local rental market conditions and comparing your property to similar ones nearby. An accurate valuation helps minimise void periods and ensures you attract the right tenants at the right price.
Our experienced Stoke-on-Trent lettings team handles all viewings on your behalf. Once we have access to the property, we’ll manage appointments, answer tenant questions, and provide you with feedback—so you don’t have to lift a finger.
We carry out comprehensive tenant referencing to protect your investment. Our checks include:
Identity and right to rent verification
Credit history
Employer and previous landlord references
Guarantor assessments where applicable
Our goal is to secure trustworthy tenants for your property.
Yes. If you have a residential mortgage, you’ll need your lender’s consent to let the property. If the property already has a buy-to-let mortgage, this consent is typically already granted. Please share any lender conditions with us.
Yes – it’s a legal requirement in the UK. An Energy Performance Certificate (EPC) shows how energy efficient your property is, rated from A (most efficient) to G. It lasts for 10 years and must be in place before letting. We can help you arrange this.
Deposits must be protected under one of three Government-approved schemes (e.g. DPS) within 30 days of receiving them. This applies to all assured shorthold tenancies. We handle deposit registration for all our managed properties and keep you compliant.
An inventory is a detailed report of the property’s condition and contents at the start of the tenancy. It helps protect you from disputes over damage or missing items. We apply the principle of fair wear and tear when assessing end-of-tenancy deductions.
Not necessarily. Properties can be let furnished or unfurnished. If you do provide furniture, it must meet fire safety regulations. Our team can advise on what’s appropriate for your target market.
In most cases, the tenant is responsible for council tax and utilities during the tenancy. If the property is vacant, this responsibility returns to the landlord. The TV licence should be paid by whoever is stated in the tenancy agreement.
If you're on our Fully Managed or Guaranteed Rent service, we manage everything for you. From liaising with tenants to coordinating reliable local tradespeople, we ensure your property stays in top condition, with your approval on major works.
If you're on our Rent Collection or Fully Managed plan, we pursue unpaid rent on your behalf and advise on legal steps if necessary. We’ll also assist with serving notice and regaining possession of the property if required.
Wards Property offers expert letting and property management services throughout Stoke-on-Trent, Newcastle-under-Lyme, Stone, and surrounding areas. Whether you’re letting one flat or managing a portfolio, we’re here to make it effortless.