Testimonials

“Great experience so far with Wards Property Management Ltd. They are very professional, experienced, and knowledgeable. Highly recommend this team to others”

“They did a good job. very professional and great pricing! I will definitely use their services again in the future.”

“Highly recommend, very professional & always there to help! 5*


. Thanks Wards Property Management !!! A+

I am very satisfied with everything and highly recommend”

“Excellent service, would recommend them to anyone without hesitation. 100% recommended; professional, thorough and without hassle.

Thanks Wards Property Management Ltd!!!”

“Excellent company. I would definitely recommend to my family and friends.

Thanks Wards Property Management Ltd

Outstanding Service! Will do business again!

Lanny!!”

“Wards is professional and efficient but still know who I am whenever I need to visit or call.

Our experience renting through them has been positive from the first viewing through the move-in and settling in.

They are brilliant at communicating with the Landlord on our behalf so we always feel listened to. I would definitely recommend to my family and friends.”

“I am very satisfied with everything and highly recommend Wards Property Management Ltd


Very helpful, professional and friendly.


These guys are fantastic. Highly recommend them!!!”

“Justin is extremely experienced and helpful. He makes the whole process very easy for us. She responds to all the questions promptly. Highly recommended!!! A+++++”

“Very Professional Team!!! They look after all your queries and concerns during house searching process. Justin is amazing and assists with all possible means. The properties are very convenient and good. I really enjoyed and totally recommend it.”

“Great customer service. Quick and easy! Thanks Wards Property Management Ltd

Great prices and great people , would definitely recommend them to everyone!”

“Great service !!! They are efficient, professional, and reasonable. I wholeheartedly recommend them.

Great customer service On time. friendly attentive staff very knowledgeable would recommend again and again

Thanks Wards Property Management Ltd”

“Amazing service. They are really good staff. Highly recommend for everyone. Great support team.

Thanks Wards Property Management Ltd!!!

I\'ll recommend it to my friends too..”

“Amazing professional service! Fast service, great services, fair prices and good customer service. A+

A good company to work with. Service man was polite and careful.”

“An easy and quick process with very friendly staff who pointed me and my flatmate in the right direction towards where was best to look for a new flat. Special thanks to Caroline for making the process as simple as possible and always keeping us informed. Also thanks to Kim for helping us sort the final details in the office. All round very happy with our service.”

“Very professional job. Very timely. Would definitely do business with this company again.

I would recommend this company to others! A+”

“Awesome service! Overall a great experience! Great communication and fair price. Will recommend others. 10\/10


Very Helpful and supportive, definitely recommended.”

“Wards properties are really good they really helpful easy to talk very friendly staffs

They go out of there way to help you I would definitely recommend to my family and friends. A+++++”

“Wards is professional and efficient but still know who I am whenever I need to visit or call. Our experience renting through them has been positive from the first viewing through the move-in and settling in. They are brilliant at communicating with the Landlord on our behalf so we always feel listened to. Thanks everyone”

“Despite the trials and tribulations of being a new landlord Kim and Justin were helpful in every situation...including an emergency when the keys to the house wouldn\'t work. They made sure I was aware of the new laws coming in and made sure I had all the right certificates in place. Don\'t go with anyone else.. You won\'t be disappointed.”

“Wards Property have been very helpful in the set up phase and in securing a tenant in a good timeframe, despite me worrying about the market being slower presently. Already looking to utilise for the Fenton and Longton area too for a couple of our other properties, soon to be vacant.”

“We cannot stress the brilliance of Justin and his team. They dont simply talk about good service. They deliver it. There is little more to say than if you are a landlord or a home renter you wont go far wrong by calling Wards.”

“I have had many dealings with the Wards Agency for many years now and they always are very helpful and professional in everything that they do.I cannot recommend highly enough.”

“The staffs are quite nice and are always willing to offer help. I would defiantly recommended to my friends and family”

“An easy and quick process with very friendly staff who pointed me and my flatmate in the right direction towards where was best to look for a new flat. Special thanks to Caroline for making the process as simple as possible and always keeping us informed. Also thanks to Kim for helping us sort the final details in the office. All round very happy with our service.”

“These guys certainly know their stuff !! I took my properties from another agent after the communication was lacking and I felt not listened to. Within three months the arrears were zero, tenants were happy and I was enjoying being a landlord again. Cheers and keep it up.”

“Went to Wards Property after an unhappy experience with a \'national\' estate agents. Justin Ward is now doing an excellent job in the management of my property in Stafford. I\'m happy, the tenant is happy, what more do you need?”

“Excellent service from Wards Property swapping tenancy from one property to another. Caroline and Mellodi have been kind, conscientious and very helpful; nothing has been too much trouble. They have made what could have been an ordeal seem almost effortless. The entire team at Wards have been polite, efficient and professional right from the very first time we met them over 2 years ago for the first rental property we moved into”

“We have been tenants with Wards for just under a year now and have found the company and staff to be very helpful. In particular, our boiler stopped working a couple of weeks before Christmas and the team were extremely helpful and got engineers out to us very quickly meaning we had hot water and heating on in the freezing weather.”

“Excellent speedy service from Sam and Justin. Within 10 days, they managed to rent my house during the difficult COVID19 lockdown circumstances. Communication was smooth. I would wholeheartedly recommend Wards Property and look forward to working with them again in the future. Thank you very much! ?”

“I had a great experience with Wards Property Management Ltd. Very efficient and always answered my emails and calls immediately even when it was out of office hours! They really stuck to what I was looking for and this of course did not waste my time.

Found a property in under 2 weeks so I was very happy.

Thank you”

“Justin was very professional and courteous. Effective maintenance work. Thank you so much, Justin

Love this place. The staff is great”

“Worked with Wards for over two years renting properties for our business. Never had a problem, bend over backwards to help and always supportive of what we do and our clients. Any problems quickly and smoothly resolved. Looking forward to more years of working together”

“I was very satisfied with my experience through Wards Property Management. Any problems with the house were taken care of shortly. The people in the office treated us with dignity and respect. I will be continuing to use them in the future.Thanks !!!”

“We have been very happy with Wards Property Management over the past 3 years. They have managed my property well by getting good quality tenants and very quick to address any issues. Thank you !!!”

“Worked with Wards for over two years renting properties for our business. Never had a problem, bend over backwards to help and always supportive of what we do and our clients. Any problems quickly and smoothly resolved. Looking forward to more years of working together”

“Friendly service, staff always try to support and always get back quickly. Listen to needs and recommend appropriate properties rather than just trying to force something on you. Repairs only had two and both completed next day. Can\'t say much more than do what that say when that say. Highly recommended”

“Viewed the house on the Friday and moved in on the Wednesday, referenced us quickly and helped with anything that we didn’t understand.

Also very quick with fixing the boiler too, Caroline was helpful with universal credit when I lost my job.”

“I saw a post saying they wanted to help Key workers, affected by the pandemic, I stayed in a room without paying for 7 weeks I couldn’t believe it. Thank you guys, Amazing”

“I was with Wards Property Management for 3 years, great communication and professional service. All maintenance issues were sorted as quickly as possible and a very understanding agency. I would 100 percent recommend Wards, and only left due to buying. Thank you”

“Me cum from Slovakia and this agencie is very helping me. Nobody helping and just take money but this one give me and family hoouse is nice clean very good

Fankyou for help and trusted”

“Justin have acted as my letting agent for the last 10years. I have always found his team friendly, helpful and thoroughly professional. I\'d recommend them to both landlords and tenants.

I am not uk based and that’s not a issue”

“I have worked with Justin for over 15 years. I would recommend his company Ward Property without hesitation. Kim the office manager is - he is very competent, she also replies to emails out of hours, which obviously helps with the communication.”

“Wards has provided for us both, professional and friendly service since 2012. Looking after 18 houses and three small Comercial units. Everything goes smoothly as well as timely. Justin and Sam are trustworthy, friendly and reassuring. Highly recommend.”

“We have rented small terraced houses for many years and have been forced to move around many agents due to closures and selling to corporate relocations etc.Recently we have used Wards in stoke purely due to the location of the 2 properties we had to let. I can highly recommend Mellodi her communication skills are above and beyond and she is efficient and well organised. We will be using Wards in the future with all our properties as they come vacant

Thank you.”

“Our experience with the Guys at Wards was positive throughout. Justin knew every street we mentioned, no Google Maps needed, he was always happy to answer our questions and make these two virgin landlords confident. Everyone at the branch was extremely helpful and professional. I would highly recommend this team to anyone looking to invest in the area.”

“The only thing I dislike about owning property is the management side which is why I always use Ward property. They always take great care”

“Wards have been managing my properties for the last 5 years, and I\'ve always been delighted with the support and service they provide me.

They do a good job looking after my tenants - they are professional, respectful and that their responsibility seriously.

I actively recommend Wards to any landlords based in Stoke.”

“Very helpful staff and extremely quick to react to a maintenance problem. Very happy to leave a 5 star review for this company.
Thank you for your help”

“Currently renting a property with lots of problems that was promised to be sorted before I moved in, lived here a month now and no progress with repairs leaving me with no oven, hob etc.
Rang requently to ask for updates, always get told to wait for call back as "colleague is on the phone right now", out of 11 call backs I've been promised I've received 1 and that was only because I offered 6 months rent upfront.
Was pestered once I got the keys to the property via email to use their service to help transfer over all my bills and council tax, didn't sign up and they still did it anyway so stole my details and sent it to third parties with no permission, I'm yet to hear back from a few people about taking it further.
Seem to be friendly and helpful until they get your money the forgotten about completely. Waiting til October so I can move out and go with a professional company.”

“I have had my house advertised with wards property for about 6 weeks without any prospect of having a tenant until Kevin took over the house and helped find a company that rented all the 4 bedroom house. Am very happy because I initially thought I made a mistake by converting my house into HMO due to inanity to rent it out on time. Kevin helped me sort out my Gas Certificate and also help me did some minor repairs to make sure the tenancy contract start without any delay. It was nice working with Kevin, Sam and Justin. Am now a happy HMO landlord due to the help of this gentle Man (Kevin).”