Testimonials
Read all of our testimonials and reviews on AllAgents.co.uk
“Wards look after my properties across the Stoke on Trent city areas. I like them, and my tenants like them (and they have more interaction with them than I do!) I highly recommend them.”
Rachael Troughton
07/04/2022
“An experienced letting agent with excellent local knowledge and industry information. Always happy to put my mind at rest and the tenants when an issue arises.”
Cliff Knox
21/03/2022
“I am an international client and the service and professionalism that I get from the team at Wards is excellent. They look after me and my tenants which is exactly how it should be. They do a great job.”
Jenny Forrest
18/03/2022
“Fantastic company - they\'ve been looking after my properties and my tenants for the last 7 years and I always recommend Wards to other landlords.”
Rob Watson
17/03/2022
“I have worked with Wards Property for over three years and they have been helpful in servicing and supporting my letting business. Kim and Mellodi provide prompt response to email communication (i.e. I am an overseas landlord) and will try their best effort to support my needs or issues.”
Phyllis Lim
17/03/2022
“Wards have been managing my properties for about 4 years now and I really enjoy working with the team :) They are reliable, knowledgeable about the area and good with tenants. I would definitely recommend them to landlords of BTL properties.”
Lesley Foster
17/03/2022
“Great service and communication provided by Wards. They have good processes and their team are friendly and professional. Highly recommended.”
Liesl
16/03/2022
“Justin and the Team are highly professional, really lovely people to deal with. Very highly recommended. Thank you to all.”
Amia Miley
26/08/2021
“Justin and his team are super responsive and customer service focused. I happily refer landlords and prospective employees their way. Always a positive experience.”
Pamela Rios
22/08/2021
“The are very professional and prompt. We are very satisfied with the services and the attention to detail they provide. They have been our property managers for more than 5 years.”
Marcelino Rabanes
16/08/2021
“Wards Property Management is a great company to work with. Justin is knowledgeable and professional. I highly recommend them. Absolutely no complaints!”
Laura Wilkins
15/08/2021
“Extremely knowledgeable staff, especially Justin who was my point of contact throughout the process. Very professional, friendly and efficient service. Always on hand to answer any questions.”
Vianne Riedstra
13/08/2021
“Rented a room with Wards property and they have been responsive all through! Whenever I’ve needed anything fixing, it’s been done promptly and properly. The whole team and especially the director, Justin has gone above and beyond, even replying emails and sorting out things outside of their normal office hours. Highly recommended if you’re looking to rent.”
Juli Fak
30/07/2021
“Great experience so far with Wards Property Management Ltd. They are very professional, experienced, and knowledgeable. Highly recommend this team to others”
Christiana Cinn
19/07/2021
“They did a good job. very professional and great pricing! I will definitely use their services again in the future.”
Jessyka Swan
25/05/2021
“Highly recommend, very professional & always there to help! 5*
. Thanks Wards Property Management !!! A+
I am very satisfied with everything and highly recommend”
. Thanks Wards Property Management !!! A+
I am very satisfied with everything and highly recommend”
Sheila Marie
08/04/2021
“Excellent service, would recommend them to anyone without hesitation. 100% recommended; professional, thorough and without hassle.
Thanks Wards Property Management Ltd!!!”
Thanks Wards Property Management Ltd!!!”
Amia Miley
05/04/2021
“Excellent company. I would definitely recommend to my family and friends.
Thanks Wards Property Management Ltd
Outstanding Service! Will do business again!
Lanny!!”
Thanks Wards Property Management Ltd
Outstanding Service! Will do business again!
Lanny!!”
Lanny Barbie
27/03/2021
“Wards is professional and efficient but still know who I am whenever I need to visit or call.
Our experience renting through them has been positive from the first viewing through the move-in and settling in.
They are brilliant at communicating with the Landlord on our behalf so we always feel listened to. I would definitely recommend to my family and friends.”
Our experience renting through them has been positive from the first viewing through the move-in and settling in.
They are brilliant at communicating with the Landlord on our behalf so we always feel listened to. I would definitely recommend to my family and friends.”
Roxanne S. Shier
25/03/2021
“I am very satisfied with everything and highly recommend Wards Property Management Ltd
Very helpful, professional and friendly.
These guys are fantastic. Highly recommend them!!!”
Very helpful, professional and friendly.
These guys are fantastic. Highly recommend them!!!”
Marcelino Rabanes
21/03/2021
“Justin is extremely experienced and helpful. He makes the whole process very easy for us. She responds to all the questions promptly. Highly recommended!!! A+++++”
Marjorie J. Rosner
15/03/2021
“Very Professional Team!!! They look after all your queries and concerns during house searching process. Justin is amazing and assists with all possible means. The properties are very convenient and good. I really enjoyed and totally recommend it.”
Robert K. Bush
15/03/2021
“Great customer service. Quick and easy! Thanks Wards Property Management Ltd
Great prices and great people , would definitely recommend them to everyone!”
Great prices and great people , would definitely recommend them to everyone!”
Norma Martin
10/03/2021
“Great service !!! They are efficient, professional, and reasonable. I wholeheartedly recommend them.
Great customer service On time. friendly attentive staff very knowledgeable would recommend again and again
Thanks Wards Property Management Ltd”
Great customer service On time. friendly attentive staff very knowledgeable would recommend again and again
Thanks Wards Property Management Ltd”
Alexander T. Thomas
07/03/2021
“Amazing service. They are really good staff. Highly recommend for everyone. Great support team.
Thanks Wards Property Management Ltd!!!
I\'ll recommend it to my friends too..”
Thanks Wards Property Management Ltd!!!
I\'ll recommend it to my friends too..”
Paul S. Averill
04/03/2021
“Amazing professional service! Fast service, great services, fair prices and good customer service. A+
A good company to work with. Service man was polite and careful.”
A good company to work with. Service man was polite and careful.”
Jamie Vanleuven
02/03/2021
“An easy and quick process with very friendly staff who pointed me and my flatmate in the right direction towards where was best to look for a new flat. Special thanks to Caroline for making the process as simple as possible and always keeping us informed. Also thanks to Kim for helping us sort the final details in the office. All round very happy with our service.”
Gloria Richey
02/03/2021
“Very professional job. Very timely. Would definitely do business with this company again.
I would recommend this company to others! A+”
I would recommend this company to others! A+”
jesmin angoli
28/02/2021
“Awesome service! Overall a great experience! Great communication and fair price. Will recommend others. 10\/10
Very Helpful and supportive, definitely recommended.”
Very Helpful and supportive, definitely recommended.”
Bennett Betty
28/02/2021
“Wards properties are really good they really helpful easy to talk very friendly staffs
They go out of there way to help you I would definitely recommend to my family and friends. A+++++”
They go out of there way to help you I would definitely recommend to my family and friends. A+++++”
Jessica Robbin
25/02/2021
“Wards is professional and efficient but still know who I am whenever I need to visit or call. Our experience renting through them has been positive from the first viewing through the move-in and settling in. They are brilliant at communicating with the Landlord on our behalf so we always feel listened to. Thanks everyone”
kasey warner
28/09/2020
“Despite the trials and tribulations of being a new landlord Kim and Justin were helpful in every situation...including an emergency when the keys to the house wouldn\'t work. They made sure I was aware of the new laws coming in and made sure I had all the right certificates in place. Don\'t go with anyone else.. You won\'t be disappointed.”
Walter Scott
28/09/2020
“Wards Property have been very helpful in the set up phase and in securing a tenant in a good timeframe, despite me worrying about the market being slower presently. Already looking to utilise for the Fenton and Longton area too for a couple of our other properties, soon to be vacant.”
Jason Gray
25/09/2020
“We cannot stress the brilliance of Justin and his team. They dont simply talk about good service. They deliver it. There is little more to say than if you are a landlord or a home renter you wont go far wrong by calling Wards.”
Sienna West
24/09/2020
“I have had many dealings with the Wards Agency for many years now and they always are very helpful and professional in everything that they do.I cannot recommend highly enough.”
Sheridan Love
24/09/2020
“The staffs are quite nice and are always willing to offer help. I would defiantly recommended to my friends and family”
Charlene Winkles
18/09/2020
“An easy and quick process with very friendly staff who pointed me and my flatmate in the right direction towards where was best to look for a new flat. Special thanks to Caroline for making the process as simple as possible and always keeping us informed. Also thanks to Kim for helping us sort the final details in the office. All round very happy with our service.”
John Lentini
18/09/2020
“These guys certainly know their stuff !! I took my properties from another agent after the communication was lacking and I felt not listened to. Within three months the arrears were zero, tenants were happy and I was enjoying being a landlord again. Cheers and keep it up.”
Bessie Tyree
16/09/2020
“Went to Wards Property after an unhappy experience with a \'national\' estate agents. Justin Ward is now doing an excellent job in the management of my property in Stafford. I\'m happy, the tenant is happy, what more do you need?”
Alessandro Lourdes
15/09/2020
“Excellent service from Wards Property swapping tenancy from one property to another. Caroline and Mellodi have been kind, conscientious and very helpful; nothing has been too much trouble. They have made what could have been an ordeal seem almost effortless. The entire team at Wards have been polite, efficient and professional right from the very first time we met them over 2 years ago for the first rental property we moved into”
Destiny Dixon
13/09/2020
“We have been tenants with Wards for just under a year now and have found the company and staff to be very helpful. In particular, our boiler stopped working a couple of weeks before Christmas and the team were extremely helpful and got engineers out to us very quickly meaning we had hot water and heating on in the freezing weather.”
Rosa Smith
12/09/2020
“Excellent speedy service from Sam and Justin. Within 10 days, they managed to rent my house during the difficult COVID19 lockdown circumstances. Communication was smooth. I would wholeheartedly recommend Wards Property and look forward to working with them again in the future. Thank you very much! ?”
Linda Adame
07/09/2020
“I had a great experience with Wards Property Management Ltd. Very efficient and always answered my emails and calls immediately even when it was out of office hours! They really stuck to what I was looking for and this of course did not waste my time.
Found a property in under 2 weeks so I was very happy.
Thank you”
Found a property in under 2 weeks so I was very happy.
Thank you”
Ryan Shiver
07/09/2020
“Justin was very professional and courteous. Effective maintenance work. Thank you so much, Justin
Love this place. The staff is great”
Love this place. The staff is great”
Antonio Slone
30/08/2020
“Worked with Wards for over two years renting properties for our business. Never had a problem, bend over backwards to help and always supportive of what we do and our clients. Any problems quickly and smoothly resolved. Looking forward to more years of working together”
Arlene Wing
24/07/2020
“I was very satisfied with my experience through Wards Property Management. Any problems with the house were taken care of shortly. The people in the office treated us with dignity and respect. I will be continuing to use them in the future.Thanks !!!”
Micle Jekson
15/06/2020
“We have been very happy with Wards Property Management over the past 3 years. They have managed my property well by getting good quality tenants and very quick to address any issues. Thank you !!!”
Jessica Kane
15/06/2020
“Worked with Wards for over two years renting properties for our business. Never had a problem, bend over backwards to help and always supportive of what we do and our clients. Any problems quickly and smoothly resolved. Looking forward to more years of working together”
Ruby C. Marten
15/06/2020
“Friendly service, staff always try to support and always get back quickly. Listen to needs and recommend appropriate properties rather than just trying to force something on you. Repairs only had two and both completed next day. Can\'t say much more than do what that say when that say. Highly recommended”
Marjorie J. Rosner
15/06/2020
“Viewed the house on the Friday and moved in on the Wednesday, referenced us quickly and helped with anything that we didn’t understand.
Also very quick with fixing the boiler too, Caroline was helpful with universal credit when I lost my job.”
Also very quick with fixing the boiler too, Caroline was helpful with universal credit when I lost my job.”
Jennifer K. Holub
05/06/2020
Contact Us
129-131 Church StreetStoke on Trent
Staffordshire
ST4 1DB
Tel: 01782 848 700
Email: office@wardsproperty.co.uk